Businesses rely on a consistent relationship with their bank to smoothly manage their finance and cash management needs. Business leaders have told us that they often find a lack of consistency in banking relationships and are underwhelmed by existing high street bank service standards.
In this Q&A interview CivilisedBank Head of Operations & Innovation Will Beeson explains how the Bank makes technological innovation work for people and customer relationships.
For the UK’s small and medium sized businesses, it’s rarely business as usual. The referendum vote to leave the European Union is another challenge in the quest for growth and competitiveness, albeit one that comes with particular uncertainties at this moment.
In this Q&A video CivilisedBank CEO Gordon Dow answers questions about what might seem an unlikely pairing of concepts – a civilised bank.
There is a missing link in the evolution of banking, and it impacts how much value businesses get from banking technology. The antiquated, process- and infrastructure-heavy banking propositions still offered by incumbent banks are being challenged by the futuristic, digital-only models promoted by soon-to-be neo-banks. The former continue to serve an increasingly disillusioned customer base that historically had no alternative, while the latter are preparing to stake claims for the millennial generation. The new developments are great for retail customers, but how can banking work for businesses?